This module has to be completed in order to gain the full QQI 5M2468 Business Admin Major Award. An ideal module for all the administrative responsibilities in an office environment with lots of practical tips from Tutors who have years of experience working in different office environments.
Reception and Frontline Office Skills 5N1407
Course Delivery
Reception and Frontline Office Skills - 5N1407
Choosing Lir's Reception and Frontline Office Skills Level 5 course means investing in your future with a comprehensive, industry-recognized program. Our course is tailored to provide you with the practical skills and knowledge necessary to excel in reception and frontline office roles. With a focus on hands-on learning, expert instruction, and a supportive learning environment, Lir ensures you are job-ready and confident to step into the professional world.
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Expert-Led Training: Learn from industry professionals with years of experience.
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Hands-On Experience: Practical sessions and real-world scenarios to build your confidence.
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Industry-Recognized Qualification: Gain a Level 5 certification that stands out to employers.
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Comprehensive Curriculum: Covers essential skills such as customer service, communication, office administration, and technology use.
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Career Support: Ongoing guidance to help you navigate the job market successfully.
Our course is designed with a direct pathway to employment in mind. You'll receive training in the most current office practices and technologies, ensuring you have the relevant skills employers are looking for. We also focus on soft skills development, such as effective communication, problem-solving, and customer service, to give you a competitive edge.
Our team of experienced tutors are dedicated to your success. Each tutor brings a wealth of knowledge and practical expertise to the classroom. They are not only educators but also mentors who are committed to supporting your learning journey and career development. Get to know our tutors and benefit from their insights and real-world experiences.
We understand the importance of flexibility in today's busy world. That's why our course offers various learning options, including full-time, part-time, and online classes. No matter your schedule, you can find a learning format that works for you, ensuring you can balance your studies with other commitments.
Hear from our successful graduates who have transitioned from our course to thriving careers in various industries. Their stories highlight the effectiveness of our program and the positive impact it has had on their professional lives. Be inspired by their journeys and see how Lir's Reception and Frontline Office Skills Level 5 course can pave the way for your success.
Our curriculum is meticulously designed to cover all aspects of reception and frontline office skills. Key topics include:
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Customer Service Excellence
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Office Administration and Management
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Communication and Interpersonal Skills
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IT and Office Technology
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Time Management and Organization By the end of the course, you will be proficient in these areas, ready to tackle the challenges of a dynamic office environment.
As a Lir student, you gain exclusive access to our job placement assistance services. We provide personalized career advice, CV evaluation, interview preparation, and direct connections with potential employers. Our goal is to ensure you have the support and resources needed to secure a job quickly after graduation.
If you are interested in completing a Major Award, we can suggest the 5M2468 Business Administration Major Award, especially the one we run which comprises 8 modules. This module is the mandatory modules, so you may want to complete more modules or the Major Award itself. This module is also required on the 5M1997 Office Administration Major Award. Click the Progression to Major Award above for more information.
Have questions? Find answers to the most frequently asked questions about our Courses. From enrolment details to course content, get all the information you need.
Assessment Grade
Depending on the amount and quality of the study you put into your course - Grades
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Pass Grade
A Pass Grade is a grade awarded to a Learner who has attained the minimum standard. To be awarded a pass grade, a learner must have achieved a mark of between 50 - 64%
Merit Grade
A Merit Grade is a grade awarded to a Learner who has exceeded the minimum requirements. To be awarded a merit grade a learner must have achieved a mark of between 65 - 79%
Distinction Grade
A Distinction Grade is a grade awarded to a Learner who has substantially exceeded the minimum requirements. For a learner to be awarded a distinction they must have achieved a mark of 80% or over.